Warranty

Last Updated: 04/09/2025

At HIMOD, we stand behind the quality of our products. Please read this policy carefully to understand your warranty rights and responsibilities.

1. Warranty Period

• All HIMOD products come with a 24-month (2-year) warranty from the date of delivery.

• Warranty does not extend when replacement parts or units are supplied.

2. Who Can Claim

• Warranty applies only to the original purchaser.

• Non-transferable: If the product is sold, gifted, or transferred, the warranty does not carry over.

3. Major and Minor Faults

• Major Faults: Replacement, repair, or refund at the choice of the buyer.

• Minor Faults: Replacement or repair at the discretion of HIMOD.

• Important: HIMOD must receive the failed product for inspection before issuing any replacement, repair, or refund.

4. When Warranty is Void

The warranty does not cover:

• Tampering, disassembly, or modification

• Incorrect installation or misuse

• Damage exceeding normal wear and tear

• Damage caused by collisions, electrical faults, or external factors

Note: HIMOD is not responsible for installation, removal, packaging, or shipping costs associated with warranty claims.

5. ADR / Legal Use Disclaimer

• Some HIMOD products, including tail lights and LED bars, may not comply with Australian Design Rules (ADR) for on-road use.

• Customers must ensure products are legal for road use in their state or territory.

• Products may be off-road use only. Using non-compliant products on public roads may void insurance or breach traffic laws.

• By purchasing, you accept all legal risks associated with non-compliant products.

6. Your Rights Under Australian Consumer Law (ACCC)

• This warranty does not limit your rights under Australian Consumer Law.

• You may still be entitled to a repair, replacement, or refund if the product is faulty, damaged, or not fit for purpose.

7. How to Make a Warranty Claim

1. Contact us at support@himod4x4.com or by mail:

   PO BOX 334, Coolum Beach, QLD, Australia

   • Proof of purchase

   • Description of the fault or issue

   • Photos or videos if applicable

      

2. We will provide instructions for returning the product if required.

8. Processing

• HIMOD will inspect returned items to verify the fault.

• Once approved, a replacement, repair, or store credit/refund will be issued.

• HIMOD is not responsible for costs associated with return shipping unless explicitly agreed for defective items under warranty.